
What Can I Control?
If there is one axiom applying to every business, it is that change is the only constant. As a result, business owners will always find themselves grappling with a myriad of challenges arising from the impact of change. Whilst it is natural for business owners to worry about change, it is essential for their well-being to distinguish between what they can control and what is out of their hands.
The adverse impact of worrying about things a business owner cannot control was illustrated in a conversation I had in the past week.
The conversation began with the owner lamenting the retail business which they had recently opened was not performing in line with expectations. They were seeking ideas on how to improve performance.
As the conversation progressed, it became clear the business owner was focussing on how to avoid upsetting their neighbours and not falling foul of the trading restrictions imposed by the local Council. The owner was spending time worrying more about other people’s attitudes, which was something over which they had no control rather than on factors that would lead to business success.
The rest of the conversation was about changing the owner’s thinking to focus on the things that they could control. I encouraged them to channel their efforts into areas such as enhancing product quality, promoting the business, and improving the customer experience.
Whilst it is impossible to eliminate uncertainties in business, I believe business owners can choose where to direct their efforts. By concentrating on the aspects of their business they can control, it will foster a resilient, and adaptable mindset. Such an approach will enable them to better navigate the unpredictable terrain of business with greater confidence and less anxiety.
In conclusion, worrying about uncontrollable factors is a futile endeavour. Instead, the key is to focus on what can be influenced to drive the business towards sustained success. Adopting an initiative-taking approach not only reduces stress for business owners but also positions the business to thrive in the face of adversity.