Privacy Policy
AltusQ (No 13) Pty Ltd atf for the Redman Family Trust trading as Dare to Dream (“Dare to Dream”) is committed to providing highest quality services to you.
The purpose of this policy is to outline our ongoing obligations to you in respect of how we manage the Personal Information we collect from you during the conduct of all aspects of our business.
We have adopted the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) (“the Privacy Act”). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information and or opinions that identifies an individual. Examples of Personal Information which we collect includes names, addresses, e-mail addresses, phone and facsimile numbers.
Personal Information is obtained by us in many ways including from correspondence, by telephone, by email, via our Meta Page (https://www.facebook.com/daretodreammentoring), from other social media platforms and publications, from other publicly available sources, from cookies and from third parties. We do not guarantee website links or policy of authorised third parties.
We collect Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by advising us in writing of your wish to unsubscribe.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive Information is defined in the Privacy Act includes information and or opinions about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union and or other professional bodies, criminal records and or health information.
Sensitive Information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent
- Where we are required to and or is authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, we may also be provided with information by third parties. In such circumstances, we will take reasonable steps to ensure you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed where:
- To Third parties where you consent to the use or disclosure of that information is provided; and or
- Where we are obliged to by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify that Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of seven (7) years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will not charge a fee for you to access your Personal Information. However, we may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we will request identification from you before you can access and or we release Personal Information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure your Personal Information is accurate, complete and up-to-date.
If you find that the information we have is not up to date and or is inaccurate, please advise us in writing as soon as practicable so we can update our records to ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on request.
Privacy Policy Complaints and Enquiries
If you have any questions and or complaints relating to our Privacy Policy, please contact us at:
